Data for Operations: operational efficiency and process automation by leveraging data.
Data for Operations solutions: a complete portfolio of data-driven services that we adapt to meet your specific supply chain and IoT’s challenges
We optimise operational efficiency by leveraging data at every step of the value chain and automating processes:
- Advanced demand forecasts for improved sell-in / sell-out and resources planning,
- Enhanced client relationship in contact centers and retail branches,
- IoT solutions for predictive maintenance, energy optimisation and asset tracking.
AUGMENTED CONTACT CENTER
We improve customer satisfaction throughout the call center’s chain.
We improve the quality of customer services by coaching each of your agents and operators with personalized insights to upgrade their protocols of answers and solutions for clients.
We reduce operational costs by automating the treatment of low added-value requests and help focus on more complex tasks.
DATA-DRIVEN SUPPLY CHAIN
Sell-out forecasting is one of today’s main challenges for most manufacturing companies as they do not have full control over their sales: time-consuming, lack of reliability and limited in granularity.
Relying on our strong technical knowledge of machine learning and advanced AI techniques, we build highly comprehensive and reliable sell-out prediction models able to adapt themselves to market unpredictable effects and industry specifications.
At Artefact IoT goes further with AI. The association of artificial intelligence (AI) and the IoT allows value to be created with the collected data, by correlating contextual and business data.
In this way, an enterprise can now move from a product economy to a service economy.
We deploy several types of IoT cases in predictive maintenance, energy optimisation and asset tracking.